Download the app by going to Google Play or the App Store and searching Austin 311. You can even snap a picture to include with your request. On the go and need to report an issue to the City of Austin? Download the Austin 3-1-1 mobile app today! You can report potholes, graffiti, loose dogs, and much more with just a few clicks. We are also on Twitter and Instagram! Austin 3-1-1 Mobile App We want to share more information about Austin 3-1-1 with you. Our ambassadors are always ready to answer any question, or assist with any issue you may have regarding City of Austin departments or services 24 hours a day, 7 days a week, 365 days a year. ![]() When you dial 3-1-1, your call is answered by a friendly and knowledgeable City of Austin ambassador.
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